Getting Traffic
Reciprocal links are a very important piece of your overall marketing strategy. We recommend you trade links with sites that have a Google Page Rank of 4 or higher.
If your site has a low PR and you are having trouble finding sites to trade links with, we suggest reading about a newer link building strategy called Stealth Linking. This tutorial can be found in Merchant Services. Click the Merchant Services link when you login to one of your storefront licenses. Enter "Stealth Linking" into the search bar.
Dialing in Your Website
At any stage of your website, you should revisit the Dialing in Your Website tutorial. Each time you read it, you will appreciate different parts as you learn and grow as a website owner. This too can be found in Merchant Services. Enter "Dialing in Your Website" into the search bar.
Getting on Chat
We've had reports of trouble accessing chat. Most computers come pre-loaded with Java 1.1 and our system runs Java 2.2. To ensure that you have the most current version of Java, visit www.java.com We will be making adjustments in the future to make our system compatible with 1.1.
Customer Service Hours
We welcome all the new merchants that have come aboard and as a reminder, our live Customer service phone support hours are Monday through Friday 7am-6pm MST. We also offer 24 hour chat support at www.myquickresponse.com
Frequently Asked Questions from the month of June
Q. Does StoresOnline supply email addresses when registering a domain name?
A. StoresOnline does not supply email accounts but we do offer email aliases for each domain name that you use with your website. An email alias incorporates your domain name such as info@yourdomain.com and then forwards any messages sent to this address to an existing account that you already have such as hotmail, gmail, yahoo, comcast or any other email that you own. Displaying a domain related email alias on your site gives a much more professional look and feel than using a personal address.
Q. If I do have an email address through my domain registrar, can I still have email accessibility with my Stores Online websites?
A. Yes, you can still have that capability to use the email account that you have been provided by your domain registrar. You will need to make sure that you have the DNS codes of your domain name point to the Stores Online servers at NS1.STORESONLINE.COM and NS2.STORESONLINE.COM. You must also request what are called MX records from your domain registrar for the given email account that you so wish to use and provide them to StoresOnline.
Q. Once I have registered a domain name with Stores Online is there anyway that I can return it for another one that I like better for my website?
A. Due to the process of registering a domain name with Stores Online, once you have registered that domain for the length of time that you wish to do so you will be the owner until the end of that period. We are not able to swap domains once one has been registered.
Q. What is Avail 247 that I purchased at the workshop
A. Avail 247 is a communication solution that manages phone, fax, email, and your contacts all from one easy-to-use web application that Stores Online has provided you. Learn more at www.avail247.com
Q. What is stealth linking?
A. "Stealth Linking" is an unconventional approach to getting links in ways most online merchants would not consider. With this approach, you will utilize the interactive features of many websites to post messages, such as blogs with reader-comment functionality, Web-based message boards, forums, and websites with guest books. The reason you are doing this is to build incoming links to your site.
Q. What is the message that keeps popping up when in the Store Builder?
A. Stores Online has implemented a new reminder system that prompts you to use the Help Button if it recognizes you have been idle in the Store Builder for about 90 seconds. This is just to remind you that the help feature is always accessible to you whenever you are in need of help or assistance.
Another Special from our Programming Department! - CLICK HERE!
