Friday, November 9, 2007

October 2007 StoresOnline Merchant Newsletter

Special Announcement:
In an effort to better serve our customers, we have asked J.D. Power and Associates to evaluate the support we provide to you. As part of their evaluation, they will be randomly sending out email messages from October 24th through 26th and asking for your help in completing an online survey. We would greatly appreciate you taking the time to complete this survey, as we value your input and want to offer the best support possible.

We are pleased to announce even more exciting new features for the month of October. Read below for a listing of the new features, tutorials, and other updated information from StoresOnline.

Thought for the Month:
We are starting to approach the holidays, so look for promotional advantages during this profitable season. You may want to pay close attention to major websites and their strategies, or use the Merchant Services tutorials to devise your own promotions for the holidays. Consider the following strategies:

  • Free Shipping: Many consumers search for free shipping during the holidays

  • Holiday packages: Create a kit made up of several items you sell on your site and sell it as a single product

  • Holiday Coupons: Create discounts and special offers

New Software Features

Calendar Feature: You are now able to add a calendar to any page as an element. This will allow you to display your promotional events and customize your calendar. Please refer to the Calendars article in the Pages section of your Knowledge Base.

Contact Information Element: The Contact Information element lets you display your contact information on your site in an online contact card. This element recreates your information as an image, which may prevent malicious automated software from recording your personal information. It is similar to a business card, and can display the company name, phone, fax, email, and address.

Quantity Discount Pricing: If a product is on sale and a quantity discount pricing table has been defined, the product will now show the original price and sale price in a table along with their respective quantities.

Customizable “Add to Cart” Messages: You are now able to customize the “Add to Cart” button if you have a need for it to say something other than Add to Cart. For example, Buy Now, or Book Reservation etc.

Custom Site Elements: Custom Site Elements allow you to further customize your site's navigation. The site elements are the small links that appear at the very top of your site, usually above the header. Until now, there have been pre-set links to choose from such as View Cart, Login, Order Tracking etc. Now you can add links and text of your choice to this section of your site.

Simply navigate to the Site menu and the Elements submenu, select Custom from the drop down menu, and click the Add button. In the URL column, click the Ellipsis button to select any page from your site. Enter the text that you want to appear for this link in the Name column. If you want to add text to this section that doesn't link to another page, you can leave the URL field blank. One example of this would be to display your phone number or some other important messages.

Merchant Services Updates

log into
Merchant Services to access these updated tutorials. Click Here

Creating Your Website v. 1.0 > Site Navigation (Navigability)
This article explains the importance of Site Navigation, or the system of links that allows your visitors to find all the important information on your site.

Going Live and the Testing Process > Getting 100 Visitors to Your Site on a Daily Basis
This article details the process of increasing the number of daily visitors to your site after publishing your site for the first time.

New Services Offered
StoresOnline is constantly negotiating with other online business companies to provide you with special offers to help you better your business. Please remember that your feedback, whether about StoresOnline software or our integrations with third-party software or services, is very valuable to us and we appreciate it very much.


Operation Dropship:

We have recently added Operation Dropship to our list of dropshippers. They provide IN STOCK drop ship products to your customers. They normally charge $39.95 monthly for this service. But during this limited beta test period, you pay a one-time fee of $3.00 for six months worth of service.


Visit http://www.operationdropship.com/storesms for additional information.


Microsoft adCenter:

We have negotiated directly with Microsoft on your behalf to get you a $50 advertising credit with Microsoft's adCenter. When you establish an advertising account with them for a low $5.00 activation fee, you will receive a $50 advertising credit, which goes towards clicks.


Visit http://startadcenter.com/storesonline for additional information.


Logoworks:

Logoworks and StoresOnline have teamed up to provide your business with a logo design solution that offers tremendous value.


Visit http://www.storesonline.logoworks.com/?source=STRSS1WL2&lpn=StoresOnline+Landing for additional information.


Makau Corporation:

Makau Corporation is the leader in online education, providing online education content for such companies as the Dell Learning Center, IBM, Net G Press and others. Makau has created an online educational environment exclusively for StoresOnline merchants. All courses are available to you at deep discounts, allowing you to continue your education on many technological topics, including Microsoft Office, Business Communication, Quickbooks & even network administration.

Visit http://storesonline.learningitnow.com/storesonline.asp for additional information.


Atto Solutions:

StoresOnline
has teamed up with Atto Solutions to provide you small parcel cost saving services which include; Discounts with DHL and "Atto Alert" an innovative service that will contact your customers when the carrier has missed their delivery commitment, working with them and the carrier until the package is successfully delivered. Now that is Customer Service at its Best!

Visit http://www.attoautoship.com for additional information.


eLayaway:

eLayaway makes it easy for StoresOnline merchants to market their new payment option. You can download free banner ads, promotional ads and other creative digital assets from eLayaway's Merchant Account page. Simply sign-in to your Merchant eLayaway account (set up during the opt-in program) and download what you need. There's even a section devoted to sharing marketing ideas that work. Properly marketing eLayaway on your site can help increase sales conversion rates and reduce shopping cart abandonment. Thanks to eLayaway's growing network of consumer members, you may also see considerable increases in traffic to your sites.

Visit http://app2.elayaway.com/partner_splash/StoresOnline for additional information.


Veriship:

Through VeriShip, all StoresOnline merchants can have their UPS and FedEx shipments audited for free. VeriShip will work with you to discover over charges and mistakes in invoicing from these shipping companies and will get you credits on your shipping invoice. They only bill 50% of the credits actually attained. In other words, if they don’t save you money on your shipping, you pay them nothing.

Visit https://www.veriship.com/RegisterOnline.aspx?RefId=1 for additional information.

Our customer service and programming departments are committed to providing the best possible service to our merchants by listening and responding to their needs. If you have any questions, comments, or suggestions for our customer service department, you may visit us at www.myquickresponse.com for 24/7 Customer Support Live Chat. You may also call 801-434-8582.

As always, we are grateful to have you on board as a merchant with StoresOnline!